Shipping Policy – Jewels By BJ

Last Updated: April 2026

At Jewels By BJ, we aim to deliver your jewellery and clothing pieces safely, quickly, and beautifully packaged across Australia and selected international locations.

📦 Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During high-demand periods (sales or festive seasons), processing may take slightly longer.

🚚 Shipping Time

🇦🇺 Australia Shipping:

• Standard Delivery: 3–7 business days
• Express Delivery (if available): 1–3 business days

🌍 International Shipping:

• Delivery time: 7–15 business days (depending on country)

💎 Shipping Charges

• Free shipping may be offered on selected orders or promotions
• Standard shipping charges are calculated at checkout based on location and order weight

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery in real-time.

📦 Packaging

All jewellery and clothing items are:

• Carefully packed in secure, protective packaging
• Designed to prevent damage during transit
• Gift-ready (on selected products)

⚠️ Delays

While we aim for timely delivery, delays may occur due to:

• Courier service issues
• Customs clearance (for international orders)
• Peak shopping seasons or public holidays
• Incorrect shipping address provided by customer

We are not responsible for delays caused by courier companies.